Can you tell time from your ‘Yes’ systems? Carl says you can…#70secondCEO every week day…
Read full transcript:
Hi Everyone, Carl Gould here your #70secondCEO, just over a minute of investment per day for a lifetime of results.
Third function of the business is your SYSTEMS. Remember, we have YES systems and we have NO systems. The YES systems are:
- YES, we have clients and we have to fulfill the orders; and
- YES, this is what we get paid to do
So if you’re a physical therapy practice, this is when you do physical therapy. If you’re a hotel, this is when you have somebody check in and they lodge and they patronize your facility. If you’re a retail store, this is when you’re actually selling them something. If you’re an attorney, you’re arguing the case. You get the picture. This is what you get paid for and this is when you do client fulfillment. That’s a certain type of person, a highly tactical, compliant, process driven person that runs this part of the organization and is very systematic. Very predictable, and very, very consistent. You should be able to throw away all of your clocks in the building because if I walk in and I look at your YES systems, based on what they’re doing, I should be able to tell time of day, day of the week, day of the month, quarter of the year. I should be able to tell by their actions.
Like and follow this podcast so you can learn more, my name is Carl Gould and this has been your #70secondCEO.