Limiting what you provide is no longer an option. Here’s how to stay ahead…check out this episode of #70secondCEO with your host Carl Gould.
Read full transcript:
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.
It’s now about comprehensive services and it’s about turn key done for you services, so this is what I’m saying, you got to redefine the relationship with your clientele based on your core competency which is manage, monitor and get ready, those are your core competencies. You already monitor the house now you got to manage the contractors that have to come in to fix the gutters or power wash the house and then you’ve got the place ready, so get the personal shoppers in and out or you go do it yourself and it’s got to be more of a one stop shop even if you bring in other companies and their pass- throughs for you or you do them yourself, but I would start looking into more comprehensive services. In a post-COVID world you know, I call Grubhub now, Grubhub doesn’t say “well l deliver you figure out how to get it cooked”, they do it all, they arrange for delivery, they arrange for the pick-up, they arrange everything, it’s on there, they even put a little thing that says “what are your special delivery instructions, what are the things that you don’t want on your hamburger”? They went to that trouble and that’s why they’re Grubhub.
Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.