Recitation and memorization may sound like drudgery, but it pays off! Carl explains how it helped him and can make a difference for you too. #70secondCEO every week day at 7am.
Read full transcript:
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over a one minute investment every day for a lifetime of results.
When I got certified as a advisor in 2002, they gave us a nine page script that we had to memorize word for word and the whole first page we had to recite in front of the group and it was like single space used and a ton of content but it’s 18 years and I still know it because they drilled it in me. You wanna do the same with your team, make sure they’re really on their game and look, take the lesson from Starbucks, take the lesson from some of these companies that made some really big goofs, this is not the time to be too cool for school, this is the time to say “hey let’s talk this through, make sure that we know our talking points and let’s just everybody be on their game because the more drilled they are, the more natural you can be later. If it’s muscle memory you don’t have to think about it but if it’s not muscle memory you’ll be struggling on the phone with the client or in the back doing your coaching.
Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.