Give your clients something to count on – What are the top 5 complaints in your industry? Carl shares his promise. Tips to grow your business every week day.
Read full transcripts:
Hi Everyone, Carl Gould here your #70secondCEO, just over a minute of investment per day for a lifetime of results.
Now we are in a situation where you have to customize the experience and double down on the relationship with your client and find what is on their mind. What are their top five complaints about businesses like yours? Top five complaints, top five issues, right and we need to put together an offering that meets those five complaints.
When I launched my landscaping company, the five complaints I heard were. You people don’t start on time, you don’t finish on time, you will change order me to death meaning you’re going to give your one price and then you’re going to you’re going to you’re going to change up and come back to me for money after money after money. All right, you don’t stand behind your work your fly-by-night. You’ll be gone tomorrow and you you’re going to leave me with a bunch of kids or untrained people on my site and I’m gonna have to manage them.
I took those five complaints and I rolled it into a guarantee offering.
Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.