Your customers are committed to their problem. But are you committed to fixing them? Listen to your #70secondCEO Carl Gould talk about this issue.
Hi everyone, Carl Gould here with your #70secondCEO. Just a little over one minute investment every day for a lifetime of results.
Here’s another one if you have recurring services; your gym, you have membership for subscription services, go back to your clientele offer that, if it’s fifty bucks a month offer them sixty-five dollars a month. At sixty-five dollars a month you’re gonna say “here are the deliverables we promise that you will get in our program”. If we as your provider ever fall below those thresholds we will suspend our charges to you until we get back above those thresholds. Use the ninety days ruling average because you can have a bad month, anyone can have a bad month. It will reward you for a great month because you–we’re going to the ninety day ruling average and it will protect you against the bad month or two. You can build up, right? So if you’re supposed to provide an average level of service each month, you can build-up your average to protect you against the couple of dips. But guys this is all about you demonstrating to them that you are as committed to helping them as they are to their problem. Right now everybody has a hundred percent committed to their problem, hundred percent I question whether you’re a hundred percent committed to fixing their problem.
Like and follow this podcast so you can learn more. My name is Carl Gould and this has been your #70secondCEO.